{"id":1545,"date":"2020-07-16T08:46:28","date_gmt":"2020-07-16T08:46:28","guid":{"rendered":"https:\/\/ciceroexperience.com\/?page_id=1545"},"modified":"2023-07-03T12:18:23","modified_gmt":"2023-07-03T10:18:23","slug":"termini-condizioni","status":"publish","type":"page","link":"https:\/\/ciceroexperience.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
Terms and Conditions<\/strong><\/p>\n\n\n\n This document sets out the general terms and conditions of use of the https:\/\/ciceroexperience.com\/it\/ website, which offers Cicero Experience is an e-commerce website that allows you to purchase high-level experiences provided by the owner of the Application in just a few clicks<\/p>\n\n\n\n To enable full understanding and acceptance of these terms and conditions, the following terms, in the singular and plural, shall have the meanings set forth below:<\/p>\n\n\n\n The Application provides users with Cicero Experience is the new frontier of quality experiential tourism: through an advanced digital platform, customers can purchase high quality experiences in just 3 clicks and receive instant confirmation of the service.<\/p>\n\n\n\n Use of the Application implies acceptance of the Terms by the User. If the User does not intend to accept the Terms and\/or any other note, legal notice, information published or referred to therein, he\/she may not use the Application or the related services.<\/p>\n\n\n\n The Conditions may be changed at any time.<\/p>\n\n\n\n The applicable Conditions shall be those in force on the date of transmission of the purchase order or request for supply of a Product.<\/p>\n\n\n\n Before using the Application, you should read the Terms carefully and save or print them for future reference.<\/p>\n\n\n\n The Owner reserves the right to change at its own discretion, at any time even after the User's registration, the graphical interface of the Application, the Contents and their organization, as well as any other aspect that characterizes the functionality and management of the Application, communicating to the User, if necessary, the relevant instructions.<\/p>\n\n\n\n All Products offered through the Application are described in detail on the relevant product pages (quality, characteristics, availability, price, delivery times, accessory charges, etc.). There may be some errors, inaccuracies or small differences between what is published on the Application and the actual Product. Furthermore, any Product images are only representative and do not constitute a contractual element.<\/p>\n\n\n\n Purchases of one or more Products via the Application are permitted to Consumer Users.<\/p>\n\n\n\n Natural persons are only allowed to make purchases if they are of legal age. For minors, any purchase and\/or request for supply of Products through the Application must be screened and authorised by their parents or those exercising parental responsibility.<\/p>\n\n\n\n The offer of Products through the Application constitutes an invitation to offer and the order sent by the User shall be considered as a contractual proposal to purchase, subject to confirmation and\/or acceptance by the Owner as described below. Therefore, the Owner shall have the right, at its sole discretion, to accept or reject the User's order without the User being able to object or complain of anything for any reason whatsoever.<\/p>\n\n\n\n The contract of sale of the Products is concluded with the acceptance by the Controller of the User's contractual proposal . The Controller shall accept the User's contractual proposal by sending the order confirmation to the e-mail address indicated by the User, which shall contain the date of the order, the User's data, the characteristics and availability of the Product, the price or the method of calculating the price, any additional charges and taxes, the delivery and execution times, the methods for exercising the right of withdrawal or its possible exclusion and the guarantee.<\/p>\n\n\n\n The contract of sale of the Products shall not be deemed effective between the parties in the absence of the foregoing.<\/p>\n\n\n\n If the Product is not available, the Holder shall inform the User of the new delivery or supply terms, asking whether or not he intends to confirm the order. It is understood that the contract shall be deemed to have been concluded in respect of the Products accepted by the Holder.<\/p>\n\n\n\n The User undertakes to verify the correctness of the data given in the order confirmation and to notify the Controller immediately of any errors and shall keep a copy of his order, its confirmation and the Conditions.<\/p>\n\n\n\n In order to take advantage of the features of the Application, Users must register by providing, truthfully and completely, all the data requested in the relevant registration form and fully accept the privacy policy ( https:\/\/ciceroexperience.com\/privacy-policy\/<\/a>) and the Conditions.<\/p>\n\n\n\n The User is responsible for keeping his or her access credentials, which must be used exclusively by the User and may not be transferred to third parties. The User undertakes to keep them secret and to ensure that no third party has access to them and to inform the Owner immediately if he suspects or becomes aware of any improper use or undue disclosure of them.<\/p>\n\n\n\n The User guarantees that the personal information provided during the registration procedure is complete and truthful and undertakes to hold the Owner harmless and indemnified from any damage, compensation obligation and\/or sanction arising from and\/or in any way related to the User's violation of the rules on the registration to the Application or on the retention of registration credentials.<\/p>\n\n\n\n You may stop using the Application at any time and deactivate your account or request its deletion through the Application's interface, if possible, or by sending a written notice to the e-mail address info@ciceroexperience.com<\/a> or by calling customer service on 0341080381.<\/p>\n\n\n\n For each Product, the price including VAT, if due, is indicated. Where the nature of the Product makes it impossible to calculate the price in advance, the method of calculating the price is indicated.<\/p>\n\n\n\n In addition, any taxes, additional charges, which may vary depending on the method of payment used, shall be indicated. If these expenses cannot reasonably be calculated in advance, there will be an indication of which expenses will be charged to the User.<\/p>\n\n\n\n The Holder reserves the right to change the price of the Products and any additional costs at any time. It is understood that any price changes shall in no case affect contracts already concluded prior to the change.<\/p>\n\n\n\n The User undertakes to pay the price of the Product at the time and in the manner indicated in the Application and to communicate all the necessary data that may be required.<\/p>\n\n\n\n The Application uses third-party tools for payment processing and in no way comes into contact with the payment data provided (credit card number, holder's name, password, etc.).<\/p>\n\n\n\n Should such third-party instruments deny authorisation for payment, the Holder may not supply the Products and may not be held liable in any way.<\/p>\n\n\n\n The User who wishes to receive the invoice will be asked for the invoicing data. The invoice shall be issued on the basis of the information provided by the User, which the User declares and guarantees to be true, releasing the Controller in full indemnity in this regard.<\/p>\n\n\n\n The Controller shall provide the services to the User, in the manner and within the term indicated on the Application and set out in the order confirmation.<\/p>\n\n\n\n In the event that it is not possible to provide the requested services within this period, the User shall be notified in good time by e-mail, stating when it is expected to be possible to provide them or the reasons why provision is impossible.<\/p>\n\n\n\n If the User does not wish to accept the new term or the supply has become impossible, he may request a refund of the amount paid, which shall be credited promptly in the same manner as the payment method used by the User for the purchase within a maximum of 14 days after the Holder has become aware of the request for a refund.<\/p>\n\n\n\n The User-Consumer has the right to withdraw without penalty and without specifying the reason within a period of 14 days from the date of conclusion of the contract by sending a written communication to the e-mail address info@ciceroexperience.com<\/a>using the optional withdrawal form set out in the following article or any other written declaration.<\/p>\n\n\n\n In the event of a properly exercised withdrawal, the Controller shall reimburse the User for the payments received, in the same payment method used by the User for the initial transaction, without undue delay and in any event within 14 days from the date on which the User communicated that he is withdrawing from the contract.<\/p>\n\n\n\n The User acknowledges and accepts that he loses his right of withdrawal after the complete performance of a service. If the service has not been fully performed and the User wishes to withdraw from the contract, he shall nevertheless remain obliged to pay the Holder an amount in proportion to what has been performed up to the time he exercised his right of withdrawal.<\/p>\n\n\n\n The right of withdrawal from the contract of sale or supply of Products by the User is relatively excluded:<\/p>\n\n\n\n For further clarification, please contact the owner at the following e-mail address info@ciceroexperience.com<\/a> or by calling customer service on 0341080381.<\/p>\n\n\n\n\n
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